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Terms & Conditions

Terms and Conditions

  • The Grande Club is open for Thai and foreign nationals with registered residency in Thailand.
  • The Grande Club membership card is valid for unlimited use at Sheraton Grande Sukhumvit for one (1) year and is non-transferable.
  • Upon application, the member will receive THB 9,900 credit including tax and service charge towards its membership account.
  • For new members a maximum credit of THB 5,000 can be redeemed on the day of purchase.
  • For new memberships, the Grande Club THB credit is valid for a period of one year from the enrollment date. THB Credits will not be carried over to the following year.
  • For membership renewals, existing credit earned prior to June 2023 will be carried over. New THB credits issued for a renewal will only be valid for a period of one year from the date of renewal.
  • The Grande Club credits cannot be used at Digital Delicious.
  • The membership card must be presented when applying for The Grande Club member discount at the hotel restaurants and bars and The Grande Spa & Fitness Club, in order to record the spending. Members should always present their card even when discounts are not applicable as the credit benefit does apply to discounts of 30% or less.
  • For reservations, please call directly to the restaurants and quote your membership number.
  • The membership card cannot be used in conjunction with any other discount program such as credit cards, Eatigo, Chope, etc.
  • The Grande Club discount benefits are not applicable to children prices.
  • Marriott Bonvoy™ loyalty members using their The Grande Club discount can either enjoy their reward points or accrue the amounttowards their The Grande Club THB credit. The member cannot combine or use benefits of two or more programs.
  • "++" against any price relates to 10% service charge of the full price and VAT at the prevailing rate. The VAT may change without prior notice based on the decision of the Thai government.
  • The Grande Club program is independent and separate from other Marriott programs. Therefore, if a member unsubscribes from any Marriott membership or loyalty programs, The Grande Club will continue to communicate information to the member unless the member chooses to unsubscribe to The Grande Club.
  • By subscribing to The Grande Club, the member acknowledges that Marriott International, Inc and its affiliates may use their contact details to send special offers or promotions about hotel services by email, telephone, SMS or mail to the member. For further details about our collection and processing of personal data, please see our Global Privacy Statement (available at the front desk or at
  • The Grande Club members can hold one (1) valid membership card including one (1) complimentary partner card at any given time, apart from the renewing period when an overlap may occur. The program management team reserves the right to cancel any duplicate membership without prior notice.
  • The main cardholder can redeem the THB credit to pay for food and beverage at restaurants and bars (excluding Digital Delicious) at Sheraton Grande Sukhumvit or for spa treatments at The Grande Spa after the check has been discounted. Credit cannot be used for retail product purchases.
  • The Grande Club members dining together can each present their card to receive their THB credit bonus. This applies to discounts of 30% or less. For discounts greater than 30% no additional credit will be extended. A maximum of 5 cards can be used per 1 event.
  • The spending of the partner card will be combined with the spending of the main card for accruing the credit benefit.
  • To receive benefits of The Grande Club, the name on the membership card has to be the same as the person paying as indicated on the credit card. Therefore, the hotel associate might ask for a photo ID to validate the names.
  • During the term of a valid membership, the name of the member cannot be changed.
  • Lost or stolen membership cards must be reported immediately to The Grande Club office. Tel: (66) 02 6498560.
  • The Grande Club management reserves the right to add, alter or amend any of the terms and conditions of The Grande Club as and when it deems necessary.

For full terms and conditions and more information, please call 02 6498560 email: